Company legal pages


We accept payment via Mpesa till, PayPal, and Visa.

Please note, only one form of payment method can be used on a single order.

If your order is unfortunately cancelled, we will refund the amount charged immediately. Please allow upto 5 business days for the funds to reflect back on our bank statement.

Delivery policy.

We only offer FREE DELIVERY (within Nairobi CBD)around NAIROBI AND ITS ENVIRONS through carriers at a fee

All PAYMENTS through our MPESA TILL. VISA and MASTERCARD are also acceptable.

DELIVERY is done across the country AT A FEE.

SHIPPING is also done World-wide AT A FEE.


Returns & Exchange.

For returns / exchanges please contact:

We only accept inquiries for items purchased from KLUBWEAR APPARELS and related sites.

Due to limited available quantities, we currently only process returns/exchanges for store credit for items that are received damaged.

If your item is damaged upon delivery, you must request an exchange within 2-5 days from the date your order is received.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined.

Items must be unused, in their original condition with tags attached.

Shipping fees

Shipping fees are non-refundable.

We are not responsible for any lost, stolen, or damaged shipments

No-Refund Policy

All sales are final.

No refunds or exchanges will be permitted. We may refuse a refund request, if we find evidence of fraud, refund abuse, or other manipulative